You might expect the top skills for an IT professional would be technical skills, programming, software development, proficiency in application programs.

The IT systems have gone more complex with the increase in the number of users and their expectations which also requires more data analysis to make business decisions. With new technology emerging every day, requiring new product knowledge, as well as legacy integration knowledge.

Development managers are expected to know how to manage projects to time and budget constraints, provide leadership and motivation and have a complete understanding of business issues and processes.

The top positions in an organization go to the candidates with great customer service, stellar project management, and effective teamwork-skills, which are Classic soft skills. With the increased shortage of professionals, the best jobs go to seasoned professionals who have a great combination of technical knowledge, general business skills, and great communication skills.

Soft Skills or Communication Skills are the ability to communicate with people. They are the skills that make customers feel happy. To technical professionals, anything outside of product and development skills could be considered as soft skills.

Top Ten Skills

  • Project Management
  • Communication
  • Presentation
  • Selling
  • Running meetings
  • Leadership
  • Problem Solving
  • Customer Service
  • Self-Direction
  • Teamwork

List of soft skills and their importance

  1. Project Management: Success as a project manager depends on your ability to define, plan, organize, control, and complete a variety of complex and interdependent tasks.
  2. Communication: Answering the telephone, writing an e-mail or drafting a proposal affects other’s perceptions of your abilities.
  3. Presentation: These skills are a must for any situation, from running a meeting to pitching a product or solution or justifying your raise.
  4. Selling: Regardless of the fact whether your title includes sales, you are always selling be it yourself for a job position, your project or your next position.
  5. Running Meetings: Learning how to facilitate meetings and manage group interactions is an important first step to becoming a team leader.
  6. Leadership: Successful projects have many keys, including organizational buy-in, good project management and proper resourcing. A strong leader understands these dynamics, harnesses the diverse energies with in an organization and pulls everyone together.
  7. Problem Solving
  8. Customer Service: Customers come first and are always right. They need to feel valued and important
  9. Self-direction: This is the ability to do your job without having to be told how to do your job.
  10. Teamwork: With so many different operating systems, servers, networks, databases and other things that need to be coordinated, no one can do it alone.