- Project Management
- Running meetings
- Problem Solving
- Customer Service
You might expect the top skills for an IT professional would be technical skills, programming, software development, proficiency in application programs.
The IT systems have gone more complex with the increase in the number of users and their expectations which also requires more data analysis to make business decisions. With new technology emerging every day, requiring new product knowledge, as well as legacy integration knowledge.
Development managers are expected to know how to manage projects to time and budget constraints, provide leadership and motivation and have a complete understanding of business issues and processes.
The top positions in an organization go to the candidates with great customer service, stellar project management, and effective teamwork-skills, which are Classic soft skills. With the increased shortage of professionals, the best jobs go to seasoned professionals who have a great combination of technical knowledge, general business skills, and great communication skills.
Soft Skills or Communication Skills are the ability to communicate with people. They are the skills that make customers feel happy. To technical professionals, anything outside of product and development skills could be considered as soft skills.
List of soft skills and their importance