- British Columbia
- British Columbia
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Customer service orientation
Event planning and management
Hotel and tourism industry understanding
Travel and hospitality marketing
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Hotel Manager
Event Planner
Tourism Coordinator
Resort Operations Manager
Travel Consultant
Restaurant Manager
Cruise Director
Conference Coordinator
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Hospitality & tourism Management
In this curriculum, students will be equipped with the required hospitality and tourist management skills necessary to fulfill the expectations of the modern hotel and tourism sector by completing this program. Through this program, students will also understand the ideas and procedures of hotels and restaurants’ front-office and back-office operations. Students will acquire the knowledge and abilities to deliver outstanding customer service, operate industry-standard software systems, and manage businesses.
This program is designed to prepare you to deal with clients and customers, allowing you to provide exceptional guest services and management skills. Our program also covers event planning and organization, marketing, financial analysis, and accounting skills.
Career path
Hotel front office professionals represent their hotel staff to guests and vendors, and they must possess strong communication and organizational skills. These professionals must be able to meet strict deadlines, manage staff effectively, and handle multiple tasks simultaneously.
Food and beverage operations involve many tasks, such as sourcing raw materials, preparing food and beverage items, maintaining inventory, overseeing service quality, overseeing catered events, and gaining insights into the business to make decisions in the future.
Resort operations involve maintenance and management of food service, amenities, and furnishings within the hotel or resort. In addition, they require a strict attention to strategy development and execution in order to position the brand to attract guests.
Event and meeting planning professionals must be able to monitor many variables at once, organizing their staff, vendors, venues, and guests. These roles require an acute mastery of communication and leadership skills.
In marketing and sales, duties include attracting clients, driving revenues, and branding the resort or hotel sufficiently to meet all business goals. These duties include both creative work and strategy work, and they include temporary promotions and permanent public image initiatives.
Administrators manage to put into place the systems that enable hotels and restaurants to operate smoothly. Their duties include recruitment, maintaining budgets, adhering to compliance guidelines, marketing the business, and overseeing the staff.
Admission Criteria
- Candidate should be 18 years old and above.
- Have completed Grade 12 or equivalent diploma.
- If English is not the first language, should have an English Proficiency Score (IELTS, CLB, CELPIP)
- Candidate should have a study permit (only applicable for International Students).
Program Description
- Delivery: Blended 8 lessons
- Practicum: 160 hours
- Lectures: 600 Hours
- Qualification: Diploma
- Duration: 58 Weeks
- Year 2 Practicum: 200 Hours
Discover Our Offerings
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Scholarship Available
ERP College offers graduation scholarships scholarships to support your educational journey, which will help you propel your career. We believe in making quality education accessible to everyone.
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Recognized By AAE
Your future is in trusted hands. Alberta Advanced Education (AAE) recognizes ERP College, which ensures the quality and standards of our programs.
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Diploma Programs
Students will receive a diploma or certificate by the end of the chosen diploma program, which will help you to succeed in your selected career path.
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Learning Options
We understand the importance of having access to education. Choose a program according to your interests and complete your diploma program from online according to your feasibility.
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- Post-Secondary Degree or Undergraduate Degree:
- Verified By Transcript
- Preferably in Business, Information Technology
- International English Language Testing System (IELTS) score of 5
- OR
- Canadian Language Benchmark C.L.B. level 5
- Program applicants require an interview.
- Others
- Internal Basic Skills Test
- Program applicants require a basic skills test based on a Grade 12 education
- Understanding Mathematics
- Police Background Check for Practicum as Needed
- If you do not meet the admissions requirements and are interested in our program, please do not hesitate to get in touch with us anyway as we understand every situation is different and we will find ways to accommodate you.
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